Privacy Notice
This notice explains how The Wandering Picnic collects, uses, protects and retains personal information connected to website visits, bookings and customer support.
Privacy Notice
Effective Date: July 19, 2026
Welcome to The Wandering Picnic ("The Wandering Picnic", "we", "our", or "us").
Your privacy matters to us. When you visit our website or book one of our picnic experiences, you trust us with your personal information. We take that responsibility seriously and are committed to protecting your information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta's Personal Information Protection Act (PIPA), and other applicable privacy laws.
This Privacy Notice explains what information we collect, why we collect it, how we use it, and the choices you have regarding your personal information.
Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
Booking Information
- Picnic date
- Pickup location
- Package selected
- Number of guests
- Age of children (where applicable)
- Special occasion details (such as birthdays, anniversaries, engagements, or proposals)
- Special requests
Dietary Information
To help provide your selected food items, we may collect:
- Dietary restrictions
- Food allergies
- Other food-related preferences you choose to share
Payment Information
Payments are securely processed by Stripe.
The Wandering Picnic does not collect, store, or have access to your complete credit card information. Payment information is handled directly by our payment processor in accordance with their own privacy and security practices.
How We Use Your Information
We use your information to:
- Process and manage bookings
- Confirm pickup dates and locations
- Communicate with you regarding your reservation
- Coordinate food orders with our local artisan partners
- Accommodate dietary restrictions and allergy information where possible
- Respond to inquiries and customer support requests
- Improve our website and customer experience
- Comply with legal and accounting obligations
- Detect fraud or protect the security of our business
With your consent or where permitted by law, we may also use your information to:
- Send promotional emails
- Notify you about special offers
- Share new picnic packages or seasonal experiences
- Announce new products or services
You may unsubscribe from marketing communications at any time.
Sharing Your Information
We never sell your personal information.
We only share personal information when necessary to operate our business.
This may include:
Payment Providers
Your payment information is securely processed by Stripe.
Local Artisan Partners
To prepare your picnic, we may share limited information with our trusted local partners, such as:
- Customer name
- Pickup date
- Package ordered
- Dietary restrictions
- Food allergies
We only share the information necessary for them to prepare your order.
Service Providers
We may share information with trusted companies that help us operate our website, process bookings, send communications, or securely store data.
These providers are only permitted to use your information for services they perform on our behalf.
Legal Requirements
We may disclose information where required by law or where necessary to protect our legal rights, customers, or business.
Cookies & Website Technologies
Essential technologies keep the booking experience secure and working. With your permission, we also use analytics technologies to understand website traffic and improve the customer experience.
You can choose “Essential only” or “Allow analytics” when prompted and change that choice later through the Privacy choices control in the footer. Declining analytics does not prevent you from browsing or booking.
Analytics & Advertising
We may use third-party tools to better understand how visitors use our website and to improve our services.
These tools may include services such as:
- Google Analytics
- Meta (Facebook) Pixel
- Google Ads
- TikTok Pixel
- Similar website analytics or advertising services
These services may collect technical information such as browser type, device information, pages visited, and general location information.
Email Marketing
If you choose to receive promotional communications, we may occasionally send you:
- Promotions
- Discounts
- Seasonal offers
- New package announcements
- Business updates
You can unsubscribe at any time by following the unsubscribe link in our emails or contacting us directly.
Children's Privacy
Our picnic experiences may be enjoyed by families; however, bookings must be made by individuals who are 18 years of age or older.
Information about children (such as age or dietary needs) is collected only when voluntarily provided by the adult making the booking and only for the purpose of providing the requested services.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic storage or internet transmission is completely secure. As a result, we cannot guarantee absolute security.
Data Retention
We retain booking information, transaction records, and related communications for up to seven (7) years to meet legal, accounting, tax, and business recordkeeping requirements.
Information that is no longer required will be securely deleted or anonymized where appropriate.
Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Withdraw consent where applicable
- Request deletion of personal information where legally permitted
- Ask questions about how your information is collected or used
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites, including local artisan partners and service providers.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes to our business, website, legal obligations, or services.
When changes are made, the updated version will be posted on this page with a revised Effective Date.
Contact Us
If you have questions about this Privacy Notice or how we handle your personal information, please contact us:
The Wandering Picnic